As a Customer Success Manager, you’ll help users with the product, answer product and pricing questions, and be a liaison between users and the product development team to help identify and resolve product issues. You'll work with customers to onboard them, enable their workflows, and deepen their understanding of Spreadsheet.com.
Within Spreadsheet.com, you’ll serve as an advocate for our customers, helping to guide our product efforts and translating customer feedback into actionable insights and feature ideas based on user feedback. This role will constantly evolve as you continue to find new ways to help our customers be successful.
What you'll be responsible for
What we’re looking for
What we offer
Our mission is to empower anyone to build spreadsheets as powerful as apps. That’s why Spreadsheet.com has the same familiar interface and features that hundreds of millions of spreadsheet users already know — but with a whole new set of capabilities that go far beyond traditional spreadsheet products.
If you’re as excited as we are about the future of spreadsheets and collaborative work, we’d love to hear from you. We’re funded by well-known Silicon Valley venture capital firms and looking for a diverse group of people with a passion for spreadsheets, a healthy penchant for questioning the status quo, and an eagerness for empowering people to create.